Returns & Exchanges Policy
At HTVRONT, we want you to be fully satisfied with your home crafting experience. If you are not happy with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all accessories and manuals are included to prevent damage during transit.
Ship the Package
Attach the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing